Airlines service and voucher conditions
When can you use ChangeYourFlight? What are the conditions to use a voucher? Find below all basic information for your airline.
Service availability per airline
|Minimum Hours until departure||3||4|
|Fare/Class||All||Only regular (1)|
|Point of purchase restrictions||Yes||Yes|
|Booking sold by||AirOne only||Scoot only|
|Flight operated by||AirOne only||Scoot only|
|Flights with layover||-||No|
- Minimum Hours until departure:You can process your booking up until X hours before your plane is to take off.
- Fare/Class:You can process your booking depending on the fare or class you bought.
- Promotional code:You can process your booking bought using a promotional code if it’s supported.
- Point of purchase restrictions:Some restrictions may apply depending on where your booking was bought.
- Booking sold by:The service is only available if your booking was sold by one of the above-mentioned selling parties.
- Flight operated by:The service is only available if your flight is operated by one of the above-mentioned carriers.
- Flights with layover:You can use the service for bookings including connecting flights or multiple segments if supported.
- Multi-Airline Connections:You can use the service for bookings including connecting flights operated by multiple airlines if supported.
Voucher conditions per airline
|Validity period||6 months||6 months|
|To use in full||Yes||Yes|
|Eligible with all Fares||Yes||Only regular (1)|
|To pay||Fare and taxes||Only Fares|
|Only useable on Airline website||Yes||Yes|
- Validity period:You can use your voucher until the validity period expires.
- Nominative:If a purchase using your voucher has to bear the same name.
- Cumulative:If you can use multiple vouchers at once.
- Transferrable:If you can change the voucher name.
- To use in full:If you have to use the full value of your voucher at once.
- Eligible with all Fares:If there are certain fares you can’t buy using a voucher.
- To pay:If you can use it to pay the whole booking or only certain payment concepts.
- Only useable on Airline website:If you can use your voucher buying a ticket somewhere else than the airline website.